This position is responsible for the implementation and ongoing management of Pearson VUE EMEA client engagements from an operational perspective, including (but not limited to) the implementation and management of client projects based on the Pearson VUE service offering, ensuring timely delivery of contractually agreed services and solutions to quality and within budget.
Project Managers also play a significant role during the business development phase - contributing expertise and support for the sales effort, assisting as required in pre-sales activities, proposal development and bid projects to ensure ‘deliverability’ of proposed projects, and managing bid project activities as required. They also play a key role in the ongoing management of the Pearson VUE relationship with prospects and clients.
The Project Manager is responsible for the planning and management of projects on behalf of Pearson VUE, meeting identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. The origin of projects may be either internal or external and is regularly using PRINCE 2 methodology.
Managing projects for Pearson VUE includes development and implementation of customer schedules, deliverables, customer relations and expectations, suppliers, customer and internal reviews/reports, change management and deployment over the project lifecycle.
It involves capturing and clarifying client requirements, setting-up timelines and implementation plans, negotiating priorities and contribution from other teams within the Pearson (VUE) organisation(s), managing and coordinating contribution from 3rd party vendors and suppliers, meeting company and client quality standards, and communicating and reporting both internally and to the client. This is a very hands-on broad role that requires a keen commercial and operational mind.
The Project Manager must maintain ownership of all project documentation and must retain a constant control of it throughout the life of the project.