Pearson VUE

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Below you will find questions and answers relating to the Pearson VUE and it's candidate application process. If you can not find what you are looking for, please email pvukrecruitment@pearson.com.

General Background
- Who is Pearson VUE?
  
  Pearson VUE (www.pearsonvue.co.uk) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world's most comprehensive and secure network of test centres in 165 countries. Pearson VUE is a business of Pearson (NYSE: PSO; LSE: PSON), the international media company, whose businesses include the Financial Times Group, Pearson Education and the Penguin Group.
- What is Computer-Based Testing?
  
  Computer-Based Testing is a method of administering tests via computer. It is also known as CBT, e-Assessment and sometimes called onscreen. It supports the transition of any paper-based method of questioning into a computer-based version of the same test.
- Where can Pearson VUE exams be delivered?
  
  With the world's most comprehensive and secure network of test centres in 165 countries Pearson VUE offers the most expansive test centre network in the industry.
  
  Our PPC, PVTC and Selects network covers over 95% of countries within Europe, Middle East and Africa.
  
  Our dedicated Pearson Professional Centres (PPC) are located in high street locations and over 80% of the UK population is no more than 20 miles from a PPC.
Application Questions
- Who can I contact if I have a problem or question about my application?
  
  You can contact the Human Resource department by sending an email to pvukrecruitment@pearson.com. We aim to respond to you via email within 2 days of receipt of your query. Alternatively, you can contact a member of the HR Team in person by telephoning 0161 855 7121.
- If I have a problem with my online application can I apply another way?
  
  Yes. However, if you have a problem with the on-line application, you should contact the Human Resource department by sending an email to pvukrecruitment@pearson.com. Alternatively, you can contact a member of the HR Team in person by telephoning 0161 855 7121.
  
  Yes you can also apply by sending your CV with a covering letter to:
  
  The HR Department,
  Pearson VUE,
  The Lighthouse,
  14 The Quays,
  Salford Quays,
  Manchester, M50 3BF
  
  Applications received after the deadline will not be accepted.
- Can I apply for more than one vacancy?
  
  Yes, however, we will only select candidates for interview whose skills and experience match the requirements of the role on offer.
- Do I have to complete an application form if I have a CV?
  
  Yes. However, if you have an "up to date" CV that you can upload, you need only complete part of our on-line application form relating to mandatory fields such as: 'Right to Work' and 'Health and Safety'. The system will guide you as to which sections to complete and how to upload your CV.
- I can’t find a suitable job on your website. Can I still apply?
  
  You may only apply to a specific job advert.
  
  We store all candidate details on a database for up to 12 months, unless we receive a written request by an individual to delete their personal records. These records enable us to search against candidate profiles with specific skill sets, should we identify specific recruitment needs in the future.
- How long do I have to wait until I can apply again for the same position?
  
  Usually candidates who have applied for a role in the last 12 months and been previously unsuccessful would be unlikely to be re-considered again for the same job.
- Am I able to view or edit my application after submission?
  
  No. After submission you will not be able to amend your application. However, if there are any fundamental changes to your application you may email pvukrecruitment@pearson.com.
- How do I apply if I do not have a CV?
  
  If you do not have a CV then you will be required to complete the full application form. The system will guide you through the process and ensure all mandatory information is completed.
Interview-related questions
- What can I expect from an interview?
  
  The interview may differ slightly depending on the job you are applying for and the area of business it is in. Typically our interviews (which are usually face to face or by telephone) are competency based. This approach allows you to learn more our business and helps us in assessing your capability and suitability for the job.
- What preparation can I do for my Interview?
  
  Ideally you would have researched into Pearson VUE and be familiar with the requirements of the job description. Please ensure you bring your passport and/or proof of your eligibility to work in the UK.
- How do I find out if I have passed the interview?
  
  You will be notified of your success or otherwise either verbally or in writing.
Working for Pearson VUE
- What training will I be given?
  
  We aim to provide all new employees with an interactive corporate induction that covers all business areas. A more in-depth departmental induction will be conducted by the recruiting manager or line manager.
Employee Security Checks
- What is the purpose of the employee security checks?
  
  Pearson VUE handles data from a wide range of commercial and government clients and we have been entrusted to safeguard not only our clients and customer’ information but also the personal data of our employees. By carrying out a range of security checks such as Financial Probity, Reference/Employment history, Proof of Eligibility to Work in the UK or other countries, Qualification and Criminal Records checks, we can make safer recruitment decisions and protect our employees, customers and clients.
- Do we have a written Data Protection Policy in Force?
  
  Yes, we have had a policy in-force since the inception of our business and it can be viewed upon request.
- What level of CRB check is untaken?
  
  A Basic Disclosure (termed as a "criminal conviction certificate" in Part V of the Police Act 1997) is the lowest level of Disclosure. It contains details of convictions considered unspent under the Rehabilitation of Offenders Act 1974 or state that there are no such convictions.
- Will the checks apply to all levels of employees?
  
  Checks such as the CRB, Reference/Employment history, qualification check, and proof of eligibility to Work in the UK (or other countries) will apply to all levels of employees. The Financial Probity check will only apply to employees who regularly handle or have access to financial information.
- Do you have a written Policy for handling Criminal Records Bureau (CRB) Disclosure information?
  
  Yes, we fully abide by the CRB Code of Practice and have in place a written policy covering our secure handling, retention and disposal of CRB Disclosure information, a copy of which can be viewed upon request.
- Why do we need to have a credit check?
  
  The financial probity check is not a credit check or a credit search. It will not affect your credit status or reduce your credit score. The check will provide information which includes any CCJs, Bankruptcies and Voluntary Arrangements covering a 6 year period, in addition to a search of the public electoral register against a 6 year address history. The search will also include both past and present UK Directorships and any disqualification from holding a UK Directorship(s).
- Can I obtain a copy of the Disclosure Certificate?
  
  Yes, you can obtain an original copy upon request