COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Alert:

This website is scheduled to undergo routine maintenance on Saturday, 18 September 5:00 p.m. CDT - Sunday, 19 September 3:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer service

Important information

On September 28th Ericsson will begin utilizing a new tool called Clarus for Ericsson Credential Management. From September 20-27, candidates who do not already have a profile created in Pearson VUE will be unable to create a new profile and register for exams. If you are an existing Ericsson candidate, you will be unable to make any edits to your profile during this time. Candidates with existing profiles will be able to register for and take exams during this period, however, any existing exam appointments can not be rescheduled. If a change needs to be made to your appointment location or time please cancel the current appointment and schedule a new one. For exams taken during this period, certification data can not be accessed and will only be available after launch of the new system.

Candidates will receive internal communication from Ericsson with more details. For more information and support options, please visit ETCP SharePoint site.

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If you have any trouble, contact us or see our frequently asked questions.

We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the Ericsson website. If you have any trouble, contact us or see our frequently asked questions.

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Last updated 2021-09-16