COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Customer service

Contact us:

To speak with a customer service representative about scheduling an examination, reservations, or testing, please call the Credentia at 1-877-437-9587.

Technical help:

Last updated 2020-09-03