COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Customer Service

HPE2/HP2, HPE3/HP3 & HPE5/HP5 (Non–Proctored)

  1. Read FAQs: Web-based exam testing process
  2. If your question has not been addressed, use Live Chat below.

Global chat

Chat is the quickest way to reach a customer service agent.

 

Click on the Chat icon to get started.
Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. CT; closed on local holidays.


Japanese HP live chat
Last updated 2020-11-20