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Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies.
Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.
Please be aware if you contact Customer Services less than 48 hours before your test appointment you will be unable to cancel or reschedule your test appointment as highlighted in the reschedule/cancel policy.
If you are sitting a case study exam you will be unable to cancel or reschedule your test appointment once the exam entry has closed. View a timetable of these dates.
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